25x7 Services - Call Centre, Inbound Call centre, Order Taking, India Outsourcing

Home

Sitemap

info@25x7services.com

Call us today
US : 1-877-717-7697 (toll free)
UK : 44-208-792-6777

'I am a believer'. 25x7Services has convinced me that forming a partnership with an offshore customer support centre can really work! The secret ingredient to this is the right organization- 25x7Services.
Managing Director HOTEL in UK

We have so much functionality for the first version of the product that even one of my competitors said 'the product is so much richer'. 25x7Services. worked as though they were part of Pass-Along. If we were working long hours and sleeping for only 3 hours a day, the 25x7Services team was also doing the same thing. The team debates with us all the time on what functionality should go into the product. It is such feedback and ownership that has made the product so much better.
CEO Accounting Software

Working with a professional and high quality organization like 25x7Services has been a pleasure...Bottom line - we expected and received great results."
Customer Services Manager Online Pharmacy

Thanks everyone for your tireless efforts and making this release a very smooth release."
E-bay seller

We wish to state our appreciation for the services provided by 25x7Services. We would like to recommend them and wish all the best for their future endeavors.
Manager Operations Payment gateway

Your excellent Uptime & uninterrupted services are commendable. Keep up the good work.

Now I can think of acquiring new customers as I know you people are taking an excellent care of my existing customers.
CEO Online Pharmacy.

As promised, you have handled our customers well. I myself made few mock calls to check the level of service provided & I must say that I am impressed. Your agents had excellent soft skills & also a neutral accent and on top of that your agent was through with the process although we had partially no training material to provide.
Customer Services Manager Online Pharmacy

Web Based

WEB ENABLED SERVICES

Living In an era that is driven by technology & Internet, brings along the convenience of web enabled customer interaction. Its numerous unique benefits for your business include, among others, the optimization of business opportunities and cost savings. 25x7’s web services include real time e-mail management, live chat, web call-backs, webs collaboration, web call through and e-commerce transaction processing. Here is the complete range of 25x7’s web-enabled services:

E Mail Responses

The e-mails of your customers, generated from various sources, be it

your advertising campaigns, business literature or sales calls, are responded to with utmost finesse by 25x7

Chat

25x7 also offers on-line chat services to extend further assistance to your customers in every aspect of your business.

Co Browsing

At times, 25x7’s CRE’s co-browse with your customers to carry them through your business and offer solutions that they seek.

Customer Support

25x7 provides comprehensive customer support on web through various web enabled contact points.

Research & Analysis

We carry out research and analysis over the web to provide our clients with relevant information.

Data Base Cleaning & Updating

Another useful service offered by 25x7 is maintaining invariable link with customers to keep the database alive and functional.

25x7 will achieve this through diverse range and proven tele-business methodologies, offering clients the ultimate customer focused offshore outsourcing experience.